Shipping policy

At Sporophores, we strive to provide our customers with fast and reliable shipping services. Below is our shipping policy for orders placed on our website.

  1. Shipping Rates: Shipping rates are calculated based on the weight and size of the items in your order, as well as your shipping destination. Shipping rates will be displayed at the time of checkout.
  2. Shipping Methods: We offer several shipping methods to meet the needs of our customers. These include standard shipping, express shipping, and next-day delivery. The availability of shipping methods will depend on your shipping destination.
  3. Processing Time: Most orders will be processed and shipped within 1-2 business days of the order being placed. However, some orders may take longer to process due to stock availability or other factors. We will do our best to keep you informed of any delays in processing your order.
  4. Delivery Time: Delivery times will vary depending on the shipping method you choose and your shipping destination. Standard shipping usually takes 3-5 business days, while express shipping takes 1-2 business days. Next-day delivery is available for an additional cost.
  5. Tracking: Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the progress of your delivery on the carrier’s website.
  6. Signature Requirement: Some orders may require a signature upon delivery. This will depend on the value of the order and the shipping destination.
  7. Customs and Import Taxes: Customers are responsible for any customs and import taxes that may apply. Sporophore is not responsible for any delays caused by customs clearance.
  8. Damaged or lost in transit: We take great care in packing and shipping your order to ensure it arrives in perfect condition. However, in the unlikely event that your order is damaged or lost in transit, please contact us immediately and we will work with you to resolve the issue as soon as possible.
  9. Returns and Refunds: Our return and refund policy can be found on our website.
  10. Contact Us: If you have any questions or concerns about your order or our shipping policy, please contact us at Info@sporophores.com. Our customer service team will be happy to assist you.